FAQ
Questions, answered plainly.
If you do not find your answer here, contact us and an advisor will reply within one business day.
About nurulu
What type of educational provider are you?
nurulu is a private, for-profit online professional training provider. We provide non-degree educational programs focused on practical digital marketing and social media skills. We are not a college or university and do not award academic degrees or college credit.
Do I need a college degree?
No college degree is required to enroll. No prior professional marketing experience is required. Our programs are designed for adults (18+) interested in developing practical digital marketing and social media skills.
Do your courses qualify for federal student aid?
No. Our programs do not participate in Title IV federal student aid programs. FAFSA, Pell Grants, federal student loans, and other Title IV federal student aid cannot be used to pay for our courses.
Is the certificate a college degree?
No. Students who successfully complete the program may receive a Certificate of Completion issued by nurulu. This certificate documents completion of the program. It is not an academic degree, college credit, government license, or government-issued professional credential.
Read more on our Certificate Information page.
Do you guarantee employment or income?
No. nurulu does not guarantee earnings, employment, client acquisition, business revenue, return on investment, or any specific financial result. Individual results vary based on many factors, including experience, effort, market conditions, implementation, and other circumstances.
See our Results Disclaimer.
Enrolling and learning
Who can enroll?
Adults (18+) located in the United States. No college degree and no prior marketing experience are required. You need a computer, a reliable internet connection, and the free accounts on the platforms each program covers.
How do I access my program?
As soon as your payment is confirmed we create your student account and email you a sign-in link. You can sign in from any browser and start the first module the same day. Your progress is saved automatically.
Already enrolled? Sign in here.
How long does a program take?
Each program page lists its suggested duration in weeks and the estimated hours of instruction and practice. Programs are self-paced: you can move faster or slower, and your access lasts for the full access period listed on the program page, starting the day you enroll.
What does a typical week look like?
You watch the video lessons of the current module, complete a practical assignment, and ask questions by email. In programs that include live group Q&A, you also join the session (they are recorded and added to the program if you cannot attend live). The program page says whether a program includes live sessions.
Who teaches the programs?
Each program page names its instructor and includes a short bio. Instructors lead the video lessons and, in programs that include them, host the live group Q&A sessions.
Payments, refunds and support
How much does a program cost and how do I pay?
Every program page shows one price for the complete program, in US dollars. You pay by card through our secure checkout. You buy the complete program at one price; we do not sell partial access.
What is your refund policy?
Full refund if you request it within 3 calendar days of purchase and have completed no more than 1 lesson (preview lessons do not count). After that, the purchase is final. If nurulu cancels a program, you receive a full refund. Requests are made by email and processed within 10 business days.
The full policy is on our Refund & Cancellation Policy page.
What kind of support do I get?
Email support within one business day for questions about the content or your account, plus live group Q&A in programs that include it (the program page says which).
Write to hello@nurulu.com or use the contact form.
Can I talk to someone before enrolling?
Yes. Send us your questions through the contact form and an advisor will reply by email or phone to help you choose a program. There is no obligation.
Still have questions?
Talk to an advisor before you enroll. There is no obligation.